E-Commerce

Recover lost sales, automate support & optimise inventory

Turn abandoned carts into closed sales, automatically.

Pain Points

The leaks in every online store's funnel

Most e-commerce revenue doesn't disappear, it slips through cracks in support, stock, and follow-up that automation seals shut.

  • Carts abandoned at paymenta customer picks a product, reaches checkout, and ghosts. Without a nudge, that sale is gone forever.
  • "Where is my order?" overloadsupport DMs and WhatsApp flood with the same status question from anxious buyers after every purchase.
  • Inventory out of syncstock counts drift between the online store, WhatsApp catalogue, and physical shop, leading to oversells and refunds.
  • Reviews barely collectedhappy customers are never asked for feedback at the right moment, so social proof and star ratings stay thin.
  • Flash-sale message spikesa promo drops and the team drowns in hundreds of identical enquiries they can't answer fast enough.
  • No post-purchase loyalty loopafter delivery, customers hear nothing and quietly drift to a competitor's next campaign.
How We Help

Automate the follow-up, keep the customer

Your team focuses on sourcing products and fulfilling orders; the AI handles cart recovery, status updates, and stock discipline around the clock.

Abandoned cart recovery

The moment a cart is left behind, the AI sends timely WhatsApp and email reminders with a one-tap checkout link, typically recovering 15–30% of lost carts.

Automated order tracking & updates

Status notifications fire automatically from fulfillment to delivery, so buyers stay informed and "where's my order?" tickets drop to near zero.

Inventory sync & restock alerts

Stock levels stay aligned across your store, WhatsApp catalogue, and shop, with low-stock alerts sent to the team before anything sells out.

ROI & Results

What automation delivers for online stores

Typical outcomes across our e-commerce clients within the first 90 days of going live.

25%
Abandoned carts recovered
60%
Fewer WISMO tickets
Higher review collection
99.9%
Order updates automated
Process Overview

From browse to loyal repeat buyer

The journey a shopper takes once automation is woven into your store.

1

Customer browses

A shopper explores the store and adds a product to their cart at any hour.

2

AI nudges if abandoned

If they leave without paying, a timely WhatsApp and email reminder pulls them back.

3

Order placed & tracked

Automatic updates flow from fulfillment to delivery, no chasing required.

4

Review & loyalty nudge

Post-delivery, the AI requests a review and drops a loyalty offer to bring them back.

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